Privacy Policy

Effective date: November 13, 2026

At Your Los Cabos Concierge, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

When you interact with Your Los Cabos Concierge, we may collect:

• Personal Information: Name, email, phone number, address, and payment details.
• Booking Information: Travel dates, accommodation details, transportation requests, event reservations, and other service preferences.
• Communication Data: Any correspondence you send us, including emails, messages, or inquiries through our website or social channels.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and device information.

2. How We Use Your Information

We use your information to:

• Provide and manage concierge services you request.
• Confirm reservations, process payments, and send booking details.
• Personalize recommendations and experiences during your stay in Los Cabos.
• Communicate with you about your bookings, updates, or special offers.
• Improve our services, website functionality, and customer support.

3. Sharing of Information

We do not sell your personal data. We may share your information only when necessary to:

• Confirm reservations with hotels, restaurants, transportation providers, or activity partners.
• Process secure payments through trusted payment processors.
• Comply with legal obligations, government requests, or protect our rights.

All partners and service providers are required to handle your data securely and only for the purposes of fulfilling your booking or request.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss. However, please note that no online transmission or storage system is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal data when no longer needed.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website and communications may include references to third-party websites or services. We are not responsible for the privacy practices of these external sites and recommend reviewing their policies separately.

9. International Guests

As many of our clients travel from outside Mexico, please note that your data may be processed in Mexico where data protection laws may differ from those in your home country.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

11. Contact Us

For questions or requests related to this Privacy Policy, please contact:

Your Los Cabos Concierge
Email: team@yourloscabosconcierge.com