Cancellation Policy

At Your Los Cabos Concierge, we work with trusted local partners to organize premium services and experiences. Because many of our services require advance reservations and pre-payments, the following cancellation terms apply.

1. Tickets

All sales are final.

2. No-Shows

Failure to appear at the scheduled time and location will be considered a no-show and is fully charged.

3. Changes & Rescheduling

Requests to modify or reschedule services are subject to availability and partner approval. Price differences may apply.

4. Force Majeure

Your Los Cabos Concierge is not responsible for cancellations or changes caused by weather conditions, flight delays, government restrictions, natural events, or other circumstances beyond our control. In such cases, we will make every reasonable effort to reschedule the service or provide credit when possible.

5. Refund Processing

Approved refunds will be processed using the original payment method and may take 5 to 10 business days depending on your bank or payment provider.

By confirming a booking and submitting a deposit or full payment, you agree to this cancellation policy.

Questions? Email us at team@yourloscabosconcierge.com.